Frequently Asked Questions
Everything you need to know about India's smartest operating system for restaurants.
What is EatPe?
EatPe is an all-in-one operating system (POS, KDS, CRM, and Integrations) designed for modern Indian restaurants, cloud kitchens, and fast-food chains to sync their billing, kitchen displays, and online orders in real-time.
Does EatPe POS work offline?
Yes. EatPe is built with a local-first offline architecture. It takes under 3 seconds to bill an order and works offline during internet outages, syncing automatically to the cloud the millisecond your connection is restored.
Can customers order via QR codes?
Yes. EatPe provides QR menu ordering suites. Customers scan the table QR code, browse the digital menu, place their order, and make secure UPI/online payments directly from their phones, turning tables 20% faster.
How does EatPe help with customer marketing?
EatPe features an integrated CRM and AI marketing module that automatically tracks customer dining frequency and order history, enabling restaurants to send targeted win-back messages and offers directly to customers via WhatsApp.
Does EatPe support custom domains for online ordering?
Yes. EatPe supports custom domains (e.g., yourbrand.com). We automatically configure custom domains and provision free SSL certificates instantly through our secure Cloudflare SaaS integration.
Does EatPe integrate with food aggregators like Swiggy and Zomato?
Yes. All online orders from Swiggy, Zomato, and your direct storefront land on a single dashboard, allowing you to manage menus, update prices, and track order statuses from one screen.
Still have questions?
Can't find the answer you're looking for? Please chat to our friendly team.
Contact Us