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EatPe Restaurant OS, Point of Sale (POS) & Billing System

EatPe is India's leading offline-first restaurant management POS software and direct ordering platform, engineered specifically for cafes, quick-service restaurants (QSR), cloud kitchens, dine-in restaurants, sweet shops, and multi-outlet food chains. EatPe eliminates third-party aggregator commissions (0% platform commission on direct QR orders) and provides native silent thermal receipt printing, real-time Kitchen Display Systems (KDS), automated GST Rule 46 invoicing, and automated WhatsApp CRM.

Pricing: Free Tier starting at ₹0/month. Growth Plan at ₹999/month. Pro Plan at ₹2,499/month.

Key USPs & Technical Capabilities

  • Offline-First Speed: Generates GST-compliant thermal bills and KOTs with 0ms latency even when internet connectivity drops, storing orders locally in IndexedDB and syncing seamlessly once reconnected.
  • Silent Thermal Printing on Port 9100: Native Windows Print Assistant relays ESC/POS byte streams to USB, Bluetooth, and LAN receipt printers without browser preview popups.
  • Sub-5-Second Hotkey Billing: Cashiers use intuitive keyboard shortcuts (F1 New Order, F2 Item Search, F4 Cash Finalize, F8 UPI QR Punch, F9 Day-End Z-Report).
  • Enterprise Reusable Modifier Library: Centralized store-wide customization groups with 1-click bulk category attach/detach, live customer phone simulation, free included options engine (First X Free), and bold Kitchen KOT prep codes (**JAIN**, **LESS CHILLI**).
  • AI Menu Scanner Studio: Computer vision digitization of paper menus and PDF rate cards in under 60 seconds with instant store library modifier linking.
  • Direct QR Table Ordering: Customers scan table standees to order and pay via UPI (GPay, PhonePe, Paytm) with 0% platform commission.
  • Two-Way Swiggy & Zomato Aggregator Sync: Centralized menu updates, inventory 86ing, and order ingestion in a single screen.
  • 16 Customized Industry Plans: Tailored setups for Cafes, QSRs, Dine-In, Fine Dining, Breweries, Bakeries, Mithai Shops, and Food Courts.
  • Automated WhatsApp CRM: Review requests, abandoned cart reminders, and birthday rewards sent via Meta Cloud API.

Supported Thermal Printers & Hardware

Compatible with all major 58mm (2-inch) and 80mm (3-inch) ESC/POS thermal printers including TVS (RP 3200, RP 3150), Epson (TM-T82, TM-m30), NGX, Everycom, Posiflex, Sunmi POS terminals, and Bluetooth portable printers.

Official Registration and Resources

EatPe Restaurant Documentation System

How can we help your restaurant today?

Fast, step-by-step verified guides for counter billing, thermal printer pairing, offline POS, table QR standees, and daily cash tallies.

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Popular Guides:
🚀

Quick Setup (15 Mins)

Store code login, staff roles, menu upload, and tax configurations.

Start Setup
🖨️

Thermal Printers & Setup

TVS, Epson, Bluetooth PIN 0000, 80mm rolls, and LAN KOT setups.

Pair Printers
⚡

Counter POS & Hotkeys

5-second F4 cash bill, F8 settle, split payments, and customer ledger.

View Hotkeys
📱

QR Dine-In & Floor Studio

Table standees, multi-zone floor layouts, waiter app & table shifts.

Manage Floor

EatPe Desktop Print Assistant for Windows (v2.4)

Zero Driver WebUSB

High-speed local relay for USB, Bluetooth & Ethernet thermal receipt printers. Enables silent 0.5-second bill and KOT printing on Windows 10 & 11.

Download .zip
Filter Documentation by Restaurant Plan (All 16 Plans)

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66 Available Guides

Basics & Ecosystem

Foundational concepts, account setup, merchant portal navigation, and hardware readiness.

8 GuidesExplore ➔

Menu Engineering & Modifier Groups

Petpooja-grade reusable modifier groups, portion sizes, add-on rules (Min/Max/Free counts), kitchen KOT prep codes, AI Menu Scanner Studio, and live smartphone simulation.

4 GuidesExplore ➔

POS Counter Billing

5-second hotkey billing (F4/F8), multi-zone floor studio, table shifting, split payments, offline sync, KOT generation, and customer ledger (Udhar Khata).

11 GuidesExplore ➔

Thermal Printers & Hardware

Zero-driver Bluetooth pairing (PIN 0000/1234), Windows USB RAW printing, Sunmi handhelds, and LAN network setup.

6 GuidesExplore ➔

Daily Galla & Z-Report (F9)

Counter cash drawer balancing, float tracking, petty cash expense vouchers, and shift-end Z-Report print.

5 GuidesExplore ➔

QR Code & Digital Menus

Printable acrylic table standees in luxury themes, A4 batch sticker sheets, table reservations, Dukaan Pro direct delivery store (0% commission), and WhatsApp ordering.

7 GuidesExplore ➔

Kitchen Display System (KDS)

Paperless kitchen order tickets, chef tablet interface, preparation timers, Swiggy/Zomato aggregator sync, and station routing.

5 GuidesExplore ➔

Staff Roles & Security

Role-based access control, cashier 4-digit PINs, captain mobile KOT app, anti-theft void audits, and shift attendance.

4 GuidesExplore ➔

Inventory, Recipe Costing & Multi-Store

Automated ingredient deduction (BOM), Menu Engineering Matrix (Superstars & Best Sellers), food cost % tracking, vendor POs, central commissary, and multi-branch franchise sync.

6 GuidesExplore ➔

Plans & Subscriptions

Subscription tiers (Menu-Bill ₹199/month, POS Lite, Pro), plan upgrades, payment settlements, and GST/FSSAI tax invoices.

6 GuidesExplore ➔

FAQ Academy & Support

Top 25+ comprehensive solutions for daily restaurant operations, audio chimes, WhatsApp setup, and direct engineer support.

4 GuidesExplore ➔
Priority Restaurant Support

Counter Emergency during Live Dinner Rush?

If your thermal printer, KOT relay, or counter billing experiences an issue during peak service hours, connect directly with our dedicated restaurant engineering response desk.

On-Call Support Active: 9:00 AM – 11:30 PM IST (Avg response < 2 mins)